~SHIPPING DELAY NOTICE: We're out of the office Fri. Apr 28-Sun May 8, 2017. Orders will not be shipping during this time. Orders will resume normal shipping speed Monday May 8th. Please also note, emails & phone messages will also be returned the 8th. Thanks! ~

Shipping Policies

Order Tracking Instructions

Most orders are shipped USPS First Class Mail within 1-2 business days and arrive 3-5 business days after ordering. Some orders, including custom design work, can take up to 14 business days to arrive. We always process orders in the order they were placed through our website or by phone. Our regular shipping charges are listed below:

 *Orders from $0 to $74.99*

$5.00 Flat Rate Shipping (USPS First Class Mail)

$9.50 Priority Mail Shipping (USPS Priority mail 2-3 days) 

 *Orders over $75*

Free Flat Rate Shipping!

$7.50 Priority Mail Shipping 

*Orders over $150*

Free Priority Shipping! Be sure to select "Priority Mail Shipping" when you place your order.

 *Express Mail*

$30.00 USPS Express Mail. (1-2 Business Days)

 *Local Pick Up*

We are based in a private residence in South Jordan, Utah and you are welcome to pick up an order placed online.  

1.  Pick up is based on appointment only.  When you place an order, include your Pick Up Date & Time in the Comments Section under 'Shipping Options" when checking out. (Please give us 24 hours notice from order placed to pick up.) Pick Up Time (with appointment) is between the hours of 9:30 AM and 3 PM.

2. Our operations are in a private home, that can get dirty (gasp!) from time to time, and even has (depending on their hunger and tiredeness) screaming children.  There isn't a storefront to shop, so we keep local pick up to mean we'll have your order ready at the front door to pick up, no shopping on site. 

 

If you need your items by a specific date, please order at least a week in advance.  We are more than happy to accommodate our customers if we can, but there are limits on what we can do.

As with anything, if you have further questions, please send us an email or give us a call!

 

contact@jennibcharmed.com

801-981-8345